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FUSO ASCENT - Help Desk

Email: fusoascent-helpdesk@daimlertruck.com

  • Please mail only If you are not able to login.
  • You can send the mail in your language, but you will receive the reply only in English.

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IT Spec Book for FUSO ASCENT Application

System

Processor Family:

Intel Core i5 processor

Processor:

3.2 GHz with Intel Turbo Boost

Memory: 8 GB

Operating System:

Windows 10

Windows 11

Browsers Recommended:

Chrome

 Microsoft Edge

Firefox

LAN / Internet

LAN Connectivity:

Desktop with LAN 100 mpbs Laptop in Wi-Fi (not more than 3 parallel application users)

Processor

512 kbps (Per user dedication connection for Ascent Application)

Browsers Recommended:

Google Chrome V8+

 Microsoft Edge 105.0 & Above

Firefox 3.6+

Security
security
  • System with antivirus protection
  • No proxy in dealer location
For calculation

7 Users from One Location

7 Users * 512 kbps = 3.5 mbps per location (dedicated) not shared with other applications like (email & web surfing)

Get FUSO ASCENT - Client System - Spec. Book:

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Mitsubishi Fuso Bus And Truck Corporation Uses Cookies

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For more information, please refer to our Cookie Statement.

Contact

Mitsubishi Fuso Truck and Bus Corporation,

10 Ohkura-cho, Nakahara Ward, Kawasaki, Kanagawa 211-8522, Japan.

Mail :fusoascent-helpdesk@daimlertruck.com

Note

For Technical related queries please check TIPS cases

For Login and system queries in Fuso RMI Please send email to Helpdesk

For Service and parts catalogue issues please raise ticket in Ascent Helpdesk

For Diagnostics related queries please raise ticket in Diagnostic Helpdesk Tool.

Imprint

Provider

Daimler Truck AG

Customer Services & Parts FUSO Europe

TE/SEF

Vaihinger Str. 131

70567 Stuttgart

Germany

Telefon: +49 711 8485-0

Fax: +49 711 8485-2000

E-Mail: contact@daimlertruck.com


Represented by the Board of Management : Martin Daum (Vorsitzender),

Jochen Goetz, Andreas Gorbach, Jürgen Hartwig, John O’Leary, Karin Rådström,

Karl Deppen, Stephan Unger

Chairman of the Supervisory Board: Joe Kaeser

Commercial Register Stuttgart, No. HRB 778600

VAT registration number: DE 34 32 67 207

FUSO has the aspiration that all maintenance and repair work for FUSO vehicles will comply to the highest possible standard of quality. Therefore we are constantly anxious to improve and update the FUSO ASCENT and its functions in order to cover all aspects of your daily work at FUSO vehicles.

For us it is a big concern to ensure these standards of quality to all of our customers. This is why we are available to you in the form of FUSO ASCENT for repair and maintenance information (RMI).

To gain access to FUSO ASCENT you must register your company. Please ensure your company name and VAT ID are entered correctly. The registration is only valid after positive comparison of your data from the “�Federal Central Tax Office?'. After successful registration the following information is available free of charge.

  • Importer contact: Here you will get the contact details of your national importer.
  • Service Training: Here you will get the contact details of your contact regarding training.
  • Get Access (RMI): here you have the opportunity to view the price information on FUSO ASCENT and to purchase access time of your choice.
  • Diagnosis System: here you have the opportunity to purchase diagnosis software and hardware.
After you have purchased access for FUSO ASCENT, the following information will be available to you:
  • Descriptive Manuals: Here you will get all relevant repair and maintenance information available in written text.

    Ex.: Shop Manuals, Warranty Manual, Diagnostics Manual, Newsletters, � and more!

  • Illustrative Catalogues: Here you will get repair and maintenance information in illustrated format.

    Ex.: Parts Catalogue, Damage Code Manual, Wall Charts, � and more!

  • Animated Interactive Contents: Here you will get innovative RMI presented in interactive format.

    Ex.: Animated Shop Manual, Interactive Fluids, Special Tool Manual, � and more!

Contact Distributer

France

Daimler Truck France

S.A.S.U.

Avenue Nicephore Niepce

Montigny-le-Bretonneux,

78180

Spain

Daimler Truck España

S.L.U., Avenida de Bruselas,

Alcobendas,

Madrid,28108

Belgium

Beherman Motors NV/SA,

Industrieweg,Bornem, 32880

Tel.: +32 3 890 91 11

Greece

Star Automotive Hellas

Single-Member SA,

Odos Thivaidos, Kifissia,

SA71 Leoforos Athinon, 14564

Norway

Bertel O.Steen Trucks

& Buses AS,

Solheimveien

Lørenskog, 1461

Germany

Daimler Truck AG

Mühlenstraße

Berlin

10243

UK

Mercedes-Benz Trucks UK Ltd.,

Delaware Drive, Tongwell,

Tongwell, Milton Keynes,

MK 15 8BA.

Czech Republic

Mercedes-Benz Trucks Ceská

republika s.r.o., Bavorska,

Daimlerova 2,Bavorska,

Praha 5-Stodulky,15500

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